Hiring at Unity Bank for Branch operation manager / Branch manager
Hiring at Unity Bank Position – Branch operation manager
Experience Required:
Min 6 – 8 years of overall experience
Min. 3 – 5 years in supervisory role preferably from Banking / NBFC domain.
Key Responsibilities:
· Cash and Vault monitoring in branch.
· Ensure adherence with laid down processes and controls and manage Operational Risk for the Branch.
· Ensure, manage and supervise over the counter services in the branch to achieve timely and accurate processing of customer requests transactions and customer complaints, while ensuring service delivery is as per the prescribed standards and SLAs between the functions of the bank.
· Compliance with all regulatory and internal guidelines and policies
· Manage audit at Branch and always ensure minimum satisfactory rating.
· Ensure smooth functioning of the Branch by supervising activities relating to Facilities Management, IT, etc. at branch level.
· Ensure adequate coordination with centralized operations teams to maintain high quality service and customer satisfaction.
· Ensure timely receipt and submission of regulatory and other reports by/from the Branch.
· Monitor SLAs with all the Central Operations units.
· Participate in all critical system enhancement and process improvement exercises within Trade & Operations.
· Ensure implementation of a transparent and effective KPIs setting and appraisal process in time with local and regional guidelines.
· Actively participate for retention of deposits, identify and follow up on cross sell leads along with the branch manager in order to strengthen the liability position of the bank.
Competency & Skills Required:
· Strong knowledge of banking regulations, SOPs, regulatory guidelines
· Strong written and oral communication skills
· Proven leadership skills, and the ability to coach staff to ensure high level of customer service.
· Robust knowledge of branch banking operations
· Capacity for team building
· Maintain significant standard of services for “Desired” levels.
· Customer centric approach
. People management skills
Vacancy in IIFL Samasta Finance
Hiring at Unity Bank Location –
Unity SFB for Uttar Pradesh/Rajasthan/Chhatigarh & Kerala Location detail shared below ,interested candidate can apply .
Interested Candidates may share their resume on below mentioned Email ID”
himanshu.pandey@unitybank.co.in
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